Conflict Resolution Getting Along in the Workplace

$25.00

In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.

Description

Turn workplace conflict into an opportunity for better understanding and stronger relationships. Learn how conflict develops, how to recognize different types and stages of conflict, and how to guide difficult situations toward win-win outcomes. Strengthen your communication, listening, and relationship skills along the way.