Managing Difficult Conversations
$25.00
This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively.
Description
Have the conversations you have been avoiding. Learn a practical eight-step process to prepare for and navigate difficult conversations with confidence and care. Strengthen your ability to set clear outcomes, ask better questions, listen actively, communicate persuasively, and move challenging discussions toward productive results.
