Privacy Policy

At Execution Institute, protecting your privacy is fundamental to the trust we build with our members. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal and organizational data.

Effective Date: July 16, 2026

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name, email address, phone number, and organization details
  • Account registration information
  • Billing and payment information (processed securely through third-party providers)
  • Course progress, assessments, certifications, and platform activity
  • Communications submitted through forms, email, or customer support

We may also automatically collect technical information such as:

  • IP address
  • Browser type and device information
  • Cookies and analytics data
  • Website usage and performance metrics

How We Use Your Information

We use your information to:
  • Provide access to the Execution Institute platform
  • Deliver learning content and capability assessments
  • Personalize your learning experience
  • Improve our platform, services, and user experience
  • Respond to inquiries and provide customer support
  • Process payments and manage subscriptions
  • Send important service updates and optional marketing communications
  • Maintain platform security and prevent unauthorized access

Information Sharing

Execution Institute does not sell your personal information.
We may share information only with trusted service providers who assist in operating our platform, including hosting, payment processing, analytics, and communication services. These providers are contractually required to safeguard your information.
Information may also be disclosed where required by law or to protect the rights, property, or safety of Execution Institute, our members, or others.

Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

While no online system can guarantee absolute security, we continually work to maintain industry-accepted security practices.

Data Retention

We retain information only as long as necessary to provide our services, meet legal obligations, resolve disputes, and support legitimate business purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:
  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of personal information where applicable
  • Withdraw consent for certain processing activities
  • Manage marketing communication preferences
Requests may be submitted using the contact information below.

Cookies

Execution Institute uses cookies and similar technologies to improve website functionality, analyze usage, and enhance the user experience. You may manage cookie preferences through your browser settings.

Changes to this Policy

We may update this Privacy Policy periodically. Material changes will be reflected by updating the Effective Date and, where appropriate, notifying users through the platform.

Contact

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Execution Institute

Terms of Service

These Terms of Service govern your use of the Execution Institute website, learning platform, and related services. By accessing or using our platform, you agree to these terms.

Effective Date: July 16, 2026

Platform Use

Execution Institute provides educational resources, business capability development, assessments, playbooks, and related digital services designed to support organizational growth.
Users agree to use the platform lawfully and responsibly.
You agree not to:
  • Share account credentials with unauthorized users
  • Attempt to interfere with platform security or functionality
  • Upload malicious software or harmful content
  • Copy, distribute, or reproduce proprietary content without written permission

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
Execution Institute reserves the right to suspend or terminate accounts that violate these Terms.

Intellectual Property

All platform content—including curricula, playbooks, templates, videos, graphics, assessments, trademarks, and written materials—is the intellectual property of Execution Institute unless otherwise stated.
No content may be copied, reproduced, redistributed, or commercially exploited without prior written consent.

Payments and Subscriptions

Membership fees, subscription pricing, and payment terms are outlined during registration or purchase.
Unless otherwise stated, fees are non-refundable.
Execution Institute reserves the right to modify pricing with reasonable notice.

Availability

While we strive for uninterrupted service, we cannot guarantee continuous platform availability. Maintenance, updates, or unforeseen technical issues may occasionally affect access.

Disclaimer

Execution Institute provides educational and business capability resources designed to support organizational decision-making.
We do not guarantee specific business outcomes, financial performance, operational improvements, or regulatory compliance resulting from use of the platform.

Limitation of Liability

To the fullest extent permitted by applicable law, Execution Institute shall not be liable for indirect, incidental, consequential, or special damages arising from use of the platform.

Privacy

Your use of the platform is also governed by our Privacy Policy.

Changes

Execution Institute may update these Terms from time to time. Continued use of the platform following updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Contact

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Execution Institute

Security & Data Protection

At Execution Institute, security is not an afterthought—it is a core part of how we design, operate, and continuously improve our platform.

Organizations trust us with information related to their people, capabilities, and business operations. Protecting that information is one of our highest priorities.

Our Security Commitment

We are committed to maintaining a secure, reliable, and resilient platform through industry-recognized security practices and continuous improvement.
Our approach focuses on three core principles:
  • Confidentiality – ensuring information is accessible only to authorized users.
  • Integrity – protecting information from unauthorized modification.
  • Availability – maintaining reliable access to the platform when our members need it.

Data Protection

We implement administrative, technical, and organizational safeguards designed to protect customer information, including:
  • Secure cloud infrastructure
  • Encryption of data during transmission using modern TLS standards
  • Encryption of sensitive data at rest where appropriate
  • Access controls based on user roles and permissions
  • Strong authentication and password protection
  • Regular system updates and security patching
  • Continuous monitoring for potential security threats
  • Secure backup and recovery processes

Customer Data

Your organization retains ownership of the information you provide.
Execution Institute does not sell customer or organizational data.
Access to customer information is limited to authorized personnel who require it to deliver and support our services.

Privacy

We collect only the information necessary to provide our services, improve the platform, communicate with members, and meet our legal obligations.
Our collection and use of personal information is governed by our Privacy Policy.

Third-Party Providers

We work with trusted service providers for infrastructure, hosting, payment processing, analytics, and communications. These providers are selected based on their security practices and contractual commitments to protect customer information.

Responsible Security

Security is an ongoing process. We regularly review our policies, monitor emerging risks, and enhance our safeguards to help protect our members and their organizations.

Questions

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Execution Institute

Select your currency